Last updated May 2019.

We direct you to these support services for areas that Penawar isn’t able to help you with. This is not an exhaustive list and will be updated over time. Note: These support services listed here are mostly based in Singapore.


Samaritans of Singapore (SOS)

SOS provides round-the-clock emotional support for those in distress. If you’re feeling distressed or know somebody who is feeling suicidal, please get help immediately.

24-hour suicide prevention helpline: 1800 221 4444

An alternative avenue of emotional support for those who prefer to write. Response time for this service is within 48 hours, excluding weekends and public holidays.

Email befriending service:



AWARE provides services such as helplines, befrienders, counselling, legal clinic and sexual assault care centre.

Sexual Assault Care Centre (SACC): befrienders will accompany sexual assault victim to the police, to hospital or to court, and provide information and support.



Oogachaga provides community-based counselling and support services that are LGBTQ-affirming. Oogachaga also has several support groups.


Call 6224 9373, Monday-Friday (excluding weekends & public holidays), 11am-7pm

  • Face-to-face counselling appointment

    Book a face-to-face appointment on their contact page:

  • Hotline and WhatsApp counselling

    Hours: Tuesday, Wednesday & Thursday, 7pm-10pm; Saturday, 2pm-5pm

    Hotline: 6226 2002

    Whatsapp: 8592 0609

  • Women on Wednesdays (WOW)

    For women who identify as LBTQ+: Lesbian, bisexual, transgender, questioning or queer.

    Call 6226 6629, Wednesday, 7pm-10pm

  • Email counselling


BRAVE Spaces

Their Brave Helpline is a support helpline for women in Singapore who identify as LBTQI and are facing distress or crisis.

Helpline: Call 8788 8817, Monday-Friday, 10am-6pm


The Healing Circle (Singapore)

They aim to provide a safe space for LGBTQ+ Muslims to embrace both their spirituality and sexual orientation.


Alicia Community Centre by The T Project

The T Project will open a resource centre that will provide peer counselling services, open access library, a trans history museum, research centre and workshop space.

Visit their website for updates on the opening of Alicia CC:

See their shelter for homeless transgender women.



ComCare provides social assistance for low-income families. Available at your nearest Social Service Office (SSO).

Examples of the aid they provide: short-to-medium term assistance, long term assistance, child care subsidies, etc. depending on the specific circumstances of the individual or household. Call the helpline or go down to the nearest SSO to make an appointment.

Call: 1800 222 0000



BABES Pregnancy Crisis Support

Babes is a teenage pregnancy crisis service that reaches out to pregnant teenage girls in need of help and support (during & after pregnancy: keep the baby, give up for adoption & abortion).

Office operating hours: Monday-Friday, 10am-6pm.


Archdiocesan Commission for the Pastoral Care of Migrants & Itinerant People (ACMI)

ACMI provide social and legal assistance, counselling and befriending services to migrant and foreign workers. This includes foreign domestic workers, construction workers, foreign spouses and their families, and so on. Part of a mission work inspired by Catholic social teaching (religious association).

Office operating hours: Monday-Friday, 9am-5pm

For counselling and assistance:


The T Project Shelter

The T Project runs the only shelter for homeless transgender women in Singapore. Their shelter provides emergency, short-term, and long term accomodation:

  • Emergency (Less than 3 months)

  • Short term (3-6 months)

  • Long term (More than 6 months)

They provide their residents with a resource list of social and welfare services, such as managing mental health issues, addiction issues, financial issues and housing issues.

Read about their shelter admission and rules.


See their trans community centre.

Just Parenting Association (JPA) & WAHAH Transitional Shelter

JPA has the aim of empowering low-income families by imparting effective and efficient parenting skills to the parents through education and programs. JPA’s WAHAH Transitional Shelter for Displaced Families is a project to reach out to those in need of shelter.

They do not take in walk-in cases of people who are seeking shelter, and all cases have to be referred. A family can stay in the family shelter for a period of up to 6 months.

To find out more, refer to the website:

New Hope Community Services (NHCS) - Shelters

Individuals and families will be assigned a case manager that will facilitate them moving into their temporary accommodations, liaise with governmental organisations (e.g. HDB) to help them secure a more permanent housing, liaise with other social services organisations in order to help them obtain financial support or employment. They also provide basic counselling or therapy sessions.

1. Shelter for displaced families

The aim is to provide temporary housing to the homeless families, while assisting them to regain their footing in the society without having to break up the family structure.

2. Shelter for displaced individuals

The Shelter serves both males and females who are homeless and can accommodate a maximum of 40 individuals. The displaced individuals come to the shelter by referrals from the various organizations like Family Service Centres, hospitals, CDCs or prison services.

Refer to the website: to fill up a document, and send it to to submit a referral form.

3. Shelter for Men-in-crisis

The shelter provides temporary housing to ex-offenders. These ex-offenders might have been rejected by their families for various reasons or not have a conducive home environment for their return. The duration of stay is 3 months.

Refer to the website: to fill up a document and send it to to submit a referral form.

Call: 6305 9620